Terms & Conditions

By creating an account, making a purchase, or browsing our website, you acknowledge that you have read, understood, and agree to comply with:

• These Terms and Conditions
• Our Privacy Policy
• Our Shipping & Delivery Policy
• Our Return & Refund Policy

Important: We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting.

To use Safedeal, you must:

• Be at least 18 years of age or have parental/guardian consent
• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms.

Product Descriptions: We strive to provide accurate product information, including descriptions, images, specifications, and pricing. However:

• Minor variations in color, size, or appearance may occur
• Prices are subject to change without prior notice
• We do not guarantee availability of all products
• Product images are for reference only

Order Placement:

• All orders are subject to availability and acceptance
• We reserve the right to refuse or cancel any order
• Order confirmation does not guarantee product availability
• Payment must be completed before order processing

Payment Methods:

We accept secure payments through:

Security: All transactions are encrypted and secure. We do not store your payment information.

• Free Shipping: Available on all orders above ₹500
• Delivery Time: 5-7 business days (may vary by location)
• Tracking: You will receive tracking information via email/SMS
• Address Accuracy: You are responsible for providing correct delivery address
• Failed Delivery: Re-delivery charges may apply for failed attempts

Delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances.

Return Policy:

• Products can be returned within 7 days of delivery
• Item must be unused, in original condition with tags/packaging
• Proof of purchase (invoice) is mandatory
• Certain products (e.g., personal care items) are non-returnable

Refund Process:

• Refunds are processed within 7-10 business days after inspection
• Refund will be credited to original payment method
• Shipping charges are non-refundable unless product is defective

Note: Damaged or defective products will be replaced or refunded at no extra cost.

Users are prohibited from:

• Using the website for illegal purposes
• Posting false, misleading, or fraudulent content
• Attempting to hack, disrupt, or damage the website
• Using automated bots or scripts
• Reselling products without authorization
• Violating intellectual property rights

All content on Safedeal including but not limited to:

• Logos, trademarks, and brand name
• Product images, descriptions, and graphics
• Website design and layout
• Text, code, and software

...is owned by or licensed to Safedeal and protected by copyright, trademark, and other intellectual property laws.

Usage Restrictions: You may not copy, reproduce, distribute, or create derivative works without our written permission.

Safedeal shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Delays or failures due to circumstances beyond our control
• Third-party payment gateway issues
• Misuse of products by customers

Our maximum liability is limited to the amount paid for the specific product or service in question.

Your privacy is important to us. By using Safedeal, you agree to our collection and use of personal information as described in our Privacy Policy.

We collect:

• Name, email, phone number, and address
• Payment and transaction information
• Browsing behavior and preferences

We use your data to:

• Process orders and payments
• Send order updates and promotional offers
• Improve our services and user experience

Security: We implement industry-standard security measures to protect your personal information.

These Terms are governed by the laws of India.

Dispute Resolution:

• Any disputes will be subject to the exclusive jurisdiction of courts in Delhi, India
• We encourage amicable resolution through customer support before legal action
• Arbitration may be pursued if both parties agree

Safedeal reserves the right to update or modify these Terms at any time without prior notice.

• Changes will be effective immediately upon posting
• Continued use of our services constitutes acceptance of updated Terms
• We recommend reviewing this page periodically

Last Updated: November 26, 2025