Safedeal

Our Commitment to Timely Delivery

Welcome to Safedeal, your trusted e-commerce platform for health & wellness products, acupressure tools, electronic massagers, and personal care items. This Shipping Policy explains our shipping methods, timelines, costs, and procedures to ensure reliable delivery.

By placing an order with Safedeal, you agree to the terms of this Shipping Policy. If you do not agree, please do not place an order.

1

Shipping Methods & Carriers

📦 Domestic Shipping

We ship within India using trusted carriers:

Standard Shipping: Delhivery, Blue Dart
Economy Shipping: India Post, DTDC
Express Shipping: For urgent deliveries (additional fee)

🌍 International Shipping

Available to select countries via:

Carriers: DHL, FedEx, UPS
Customs: Duties and taxes are buyer's responsibility
Restrictions: Check product page for availability

🚚 Shipping Options

Free Shipping on orders above ₹999
Cash on Delivery (COD) available in India
Gift wrapping option at checkout

2

Shipping Times & Delivery Estimates

We strive to deliver your orders promptly:

Processing Time

Orders processed within 1-2 business days
Excludes weekends and holidays
Confirmation email sent upon processing
Delays possible during peak seasons

Domestic Delivery

Metro cities: 2-4 business days
Other areas: 4-7 business days
Remote locations: Up to 10 days
Express: 1-2 business days

International Delivery

Standard: 7-15 business days
Express: 3-7 business days
Customs clearance may add time
Tracking available

Factors Affecting Delivery

Weather conditions
Carrier delays
Holidays and festivals
Address accuracy

Business Days

Monday to Friday
Excludes public holidays
India-specific holidays apply
International varies by country

Estimated Arrival

Shown at checkout
Not guaranteed
Updates via email
Contact for delays

3

Shipping Costs

Safedeal offers transparent shipping fees:

💰 Cost Calculation

Shipping costs are based on weight, dimensions, destination, and method selected at checkout.

Free Shipping

On orders over ₹999 (India only)

Standard Rates

₹50-₹150 for domestic orders under ₹999

International Rates

Calculated at checkout based on location

Note: Additional fees for express, COD, or remote areas may apply.

4

Order Tracking

Stay updated on your order status:

📍 Tracking Information

Provided via email once shipped

🖥️ My Account

View status in 'My Orders' section

📱 SMS/Email Updates

Key milestones: shipped, out for delivery, delivered

🔗 Carrier Website

Use tracking number on carrier's site

⚠️ Issues

Contact support if tracking not updated

5

Lost or Damaged Packages

We take responsibility for shipping issues:

Damaged Items

Report within 48 hours with photos

Lost Packages

Investigate after expected delivery date

Resolution

Refund or replacement provided

Insurance

All shipments insured against loss/damage

Disclaimer: We are not liable for delays beyond our control, but will assist in resolution.

6

Shipping Restrictions

Certain restrictions apply to shipping:

Hazardous Items: Not shipped (e.g., batteries in some cases)
PO Boxes: Limited carriers support
Remote Areas: Additional fees or delays
International: Compliance with export laws

🚫 Prohibited Destinations

We do not ship to sanctioned countries or restricted zones.

7

Address Verification & Changes

Ensure accurate shipping addresses:

Verification

Addresses checked at checkout

Changes

Possible before shipment

After Shipment

Contact carrier for rerouting

Incorrect Address

Buyer responsible for fees/delays

Multiple Addresses

Separate orders for different addresses

Verification Tips

Include landmarks for smooth delivery

How to Update: Email us at support@safedeal.com with order ID

8

Customs & Duties for International Shipping

For international orders:

Important: Buyers are responsible for all customs duties, taxes, and import fees. We provide necessary documentation.

Examples: VAT, GST equivalents, clearance charges

9

Environmental Commitment

Safedeal promotes sustainable shipping:

Note: We use eco-friendly packaging and partner with carriers focused on reducing carbon footprint.

10

Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our practices or legal requirements.

Changes will be posted on this page with an updated "Effective Date"
Significant changes will be communicated via email or website notification
Continued orders after changes constitutes acceptance

We encourage you to review this page periodically.